Family Lifeline uses its best efforts to respect and protect the privacy of our online visitors. At our site, we do not collect personally identifiable information from individuals unless provided to us voluntarily and knowingly. In other words, we do not require you to register or provide information to us in order to view our site. Family Lifeline only gathers personally identifiable data, such as names, addresses, zip/postal codes, email addresses, etc., when voluntarily submitted by a visitor. For example, personally identifiable information is collected in order to process online donations, join our mailing list, or request information about volunteer opportunities. Additionally, we do not sell, trade, or otherwise, share our mailing list. In fact, if at any time, you wish to be removed from our mailing list, simply contact us by phone or via email. Please allow 30 days for us to update our records accordingly.
We will only share personally identifiable information with third parties when (i) the person submitting the information authorizes us to share it; (ii) sharing the information is a necessary operation of the site, for instance, to process a credit card transaction, or (iii) we are required to by law. Family Lifeline has no control over or responsibility for the data collection and use practices of third parties processing online transactions.
Links to Other Web Sites and Services
This site may have links to other sites and services that are not maintained by Family Lifeline. These websites have their own privacy policies, which you should review prior to visiting them. We have no responsibility for linked websites and provide these links solely for the convenience and information of our visitors.
Our Security Safeguards
The safety and security of your online experience is of the utmost concern to us. We ensure the appropriate physical, electronic, and managerial procedures are in place to safeguard and help prevent unauthorized access, maintain data security and correctly use the information collected online.
Credit Card Safety
We care about the safety and security of your transaction. We use high-grade encryption and the https security protocol (SSL) to communicate with your browser software. This method is the industry standard, which makes it extremely difficult for anyone else to intercept credit card information submitted online. The companies we work with to process credit card transactions also use high-grade encryption and security protocols. If you wish, contributions may also be made via telephone by contacting Mr. Jeffrey Wilt at (804) 249-5407.
To make sure you are accessing our secure server before you submit financial or personal financial information, look to the right of the address line of your web browser. If you see an unbroken key or a closed lock (depending upon your browser) then the SSL technology is active. To double-check for security, the first characters of the web address should change from “http” to “https.”
In addition to maintaining privacy and security controls over information you share with us, Family Lifeline works to accurately process your contribution information. During business hours, our staff is available to answer questions about your financial donation.
Family Lifeline welcomes children to our website. However, we encourage this to be done only with their parent’s knowledge and supervision. If you are under 18, you need parent/guardian permission to use a credit card to make donations online.
How to Contact Us:
Effective January 30, 2012